JD Power Recognizes Cadillac for Most Improved Customer Experience for Luxury Segment

JD Power, recognizing the strides Cadillac has made in their 5 core studies:

Initial Quality Study (IQS)
Vehicle Dependability Study (VDS)
Automotive Performance, Execution, and Layout (APEAL) Study
Sales Satisfaction Index (SSI) Study
Customer Service Index (CSI) Study

Cadillac outpaced other luxury brands Lexus and Porsche to take the top honor this year.

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