Cadillac 2nd in JD Power Sales Satisfaction Index

jdp logoJD Power has released their latest Sales Satisfaction Index (SSI). SSI is a measure of customer satisfaction with the new vehicle purchase process.

Scores are based on a 1000 point scale. This year, the industry average was 847.

Cadillac came in second to Jaguar with a score of 891.

Here are the top brands:

1st place – Jaguar – 912
2nd place – Cadillac – 891
3rd place (tie) – Lincoln and Porsche – 889
5th place (tie) – Lexus and Saturn – 887

See the entire report from JD Power at:

JD Power SSI study

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