Cadillac 2nd in JD Power Sales Satisfaction Index

JD Power has released their latest Sales Satisfaction Index (SSI). SSI is a measure of customer satisfaction with the new vehicle purchase process. Scores are based on a 1000 point scale. This year, the industry average was 847. Cadillac came in second to Jaguar with a score of 891. Here are the top brands: 1st place - Jaguar - 912 2nd place - Cadillac - 891 3rd place (tie) - Lincoln and Porsche - 889 5th place (tie) - Lexus and Saturn - 887 See the entire report from JD Power at: JD Power SSI study